FREQUENTLY ASKED QUESTIONS
At Aloha Laundry Life, we’re dedicated to providing you with the best professional laundry services available. If you’re new to our service, we understand that you might have some questions about the process. We’ve gathered our most frequently asked questions here for you to browse through, and if you don’t find the information you need here, please contact us!
Your laundry will be processed at a laundromat, not at our team’s homes or in your home. We strongly believe that the best laundry services should be processed in a sanitary environment, so we partner with local, vetted laundromats.
The laundry that our team picks up is processed by our operators! We have a training program, called “Laundry University,” where we teach all of the important steps in providing our clients with the best laundry services. Our team is highly trained and professional, so trust that your laundry is in good hands!
Allowing local operators or the laundromat to process the laundry is based on availability and location.
Here at Aloha Laundry Life, we strive to put our community first. When you use our services, you will have the option to donate your unwanted clothing to local non-profit organizations. Our services are designed to assist you, whether you would like more time to focus on what you love instead of doing laundry, or if you need an extra helping hand to assist you with your laundry. To learn more about how we focus on giving back to our community, contact our team!
If you have a unique requirement or specific instructions you would like us to follow, you can leave our laundry service operators a note in the app! Whether you have a preference for a particular detergent, or you would like items to hang dry, our operators are happy to customize services to properly care for your laundry.
Here at Aloha Laundry Life, we offer a convenient subscription plan for our professional laundry services. You can schedule your laundry day weekly, bi-weekly, monthly, or any custom length of time that suits your needs. Signing up for a subscription plan will save you money in the long run!
As Las Vegas’ top-rated professional laundry service, we offer both residential and commercial laundry services. Our community-focused business understands the needs of both the residents and business owners in the area alike, and we’re happy to provide you with our services. For more information on commercial laundry services, please contact us!
You can track your order on our App or the website by logging in.
All of the details of your unique laundry services are available on the Aloha Laundry Life App! Simply log in to the app and our operators will keep in constant communication as we process your laundry.
If you aren’t home when it’s time for your scheduled laundry services, that’s fine! Just let us know where our operators should pick up or drop off your laundry. We’ll be sure to text you a picture of where we drop off your laundry if you aren’t home, and will communicate with you during the entire process via text.